We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
I want to download all my files and close my account
Due to ill health. I wish to down load the details held in my account & then close the account.Please advise how I can do this ' Thank you, Miami
- Hannah
Dropbox Staff
Hey Miami, thanks for reaching out to our Community.
I'm really sorry to hear about your health.. I hope you feel much better soon.
If you'd like to download your Dropbox files, you can do so by following the steps in this article.
Once that's done, you can delete your account with these steps.
I hope this helps, but if you need anything else, please let us know.
I simply want to DOWNLOAD all the file I have on Dropbox and CLOSE my account.
I can't find any way to CONTACT a live person to arrange this with. Is Dropbox a purely automated application now?
Help please.
- Hannah
Hey Peter Winwood, thanks for reaching out to us.
Support options can be found on this page, but they depend on your plan.
You can follow the steps here to download your files and then the steps here to delete your account.
I hope this helps!
