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Forum Discussion
Is there a Dropbox "Master Account" that can't be changed?
A long-term staff member recently stepped down from an organization we support and was the main Dropbox Admin.
I received advice to the effect that we could not remove this person’s account a...
The thing is, I don't know. I've been given this report which said we can't change it because "it’s the account that syncs the Dropbox repository".
I've honestly never heard of such a thing and didn't think Dropbox worked that way.
I mean, would removing the main Admin account adversely affect the files, folders or the access to the files in any way? Would it cause some change to the structure of the files as the user's see them?
What possible drawbacks could there be to simply reasigning the Admin and removing the old Admin?
I can't think of any, but want to be absolutely sure there isn't some historical or other reason why the Dropbox would be affected adversely.
Rich
Super User II
Super User II
Techfixes wrote:
I received advice to the effect that we could not remove this person’s account as “it’s the account that syncs the Dropbox repository.”
The only way that I can think of that being an issue is if they were using that account to sync a full copy of your Dropbox data to a specific computer, and then other people were accessing those files directly across your local network, rather than through Dropbox on their own computer. That's not how Dropbox is meant to work (and is unsupported in that way), but some have done it like that in the past.
If everyone is accessing the files in Dropbox on their own computer or through the website, then there's likely nothing preventing you from removing that person's account.
