You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

avendetti's avatar
avendetti
New member | Level 2
18 days ago

My account got hacked, and I don't know what to do.

I received an email notification that my dropbox acount's email address was changed. I did not make the change, and I no longer have access to my account. I had a paid plan, but because I'm logging in under my "old" email address, Dropbox doesn't recognize it and so I only have Chatbot and Community Support. Does anyone have a phone number I can call?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Dropbox does not have phone support. 

     

    You need to contact support via www.dropbox.com/support while not logged in here, even the forums. It usually works best via an incognito window.