You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
My Dropbox was hacked. All my files are gone. I tried to retrieve them but it says there no files de
My Dropbox was hacked somehow. Even with the security and passwords. However, that wouldn’t be a problem with a software engineer. This person has remained anonymous but has been into my phone more th...
Rich
Super User II
Super User II
DanaLove1 wrote:
My files are gone and it’s says I don’t have files that were recently deleted.
If the files were permanently deleted then it may not be possible to recover them. If I were you, I'd contact Support directly to see if there's anything they can do. They don't work on weekends so you'll need to wait a few days for a response.
In the meantime, verify that no one has access to your account. Change your password (reset it if needed), enable multi-factor authentication, and review the sessions and devices connected to your account on your Security page. Personally, I'd clear all sessions and devices and relink those that you're in control of.
