You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

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Kevwyatt's avatar
Kevwyatt
New member | Level 2
3 months ago

My files disappeared after logging in to Dropbox with Gmail.

So I've had all.my files available when logged in as my "googlemail" email but have logged in again using my "gmail" email.and all.my files/photos have disappeared. Can anyone advise why or what to d...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
Kevwyatt wrote:
So I've had all.my files available when logged in as my "googlemail" email but have logged in again using my "gmail" email.and all.my files/photos have disappeared.

Although Google treats googlemail and gmail as the same email address, they are, in fact, different email addresses to any other service you use them on.

 

If you previously had an account using a googlemail address and them signed in with a gmail address, you have signed in to a separate account. Sign out and then sign back in with your googlemail address.

Kevwyatt's avatar
Kevwyatt
New member | Level 2
3 months ago
Thank you, I'll give it a go!

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