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Pete417's avatar
Pete417
New member | Level 2
2 years ago

Not receiving verification email, how can I verify my account?

I have not been able to receive verification email or password reset email. I've added no-reply@dropbox.com to my google contacts account. I've checked my spam folder.  I've verified my address...
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Harsh Dhariwal's avatar
Harsh Dhariwal
Explorer | Level 3

Not receiving email verification

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Harsh Dhariwal, sorry to hear you’re having this issue.

 

It may be a long shot, but have you also added no-reply@dropbox.com to your email contacts? If not, please do so, and then attempt to re-send the verification email.

 

Let me know when you have more updates.

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