You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
erica s.8
11 months agoNew member | Level 2
The provided user information isn't valid | iPhone XR
Haven't used Dropbox for a while. No problem signing into my account on dropbox.com. No problem re-installing on my Mac and managing files from there. I removed about a dozen old linked devices, keep...
- 11 months ago
So, apparently after updating new password on Mac, it takes time to propagate via iCloud to iPhone. When I "revealed" the password, it showed I was using the original password before password reset a few minutes ago.
Manually typed in the new password I just set on desktop web. Got in, was bombarded by "UPGRADE NOW!" but...seems to be working, even if the UX is a little hostile.
Thank you for your help. Hopefully this is solved.
Mark
11 months agoSuper User II
What version of Dropbox and what version of iOS is the iPhone using?
- erica s.811 months agoNew member | Level 2
Version 358.2, updated 3 weeks ago
- erica s.811 months agoNew member | Level 2
It is running iOS 17.2.1
- Mark11 months agoSuper User II
Have you checked to see how many devices are registered at https://www.dropbox.com/account/security ? If you are a free user you are only allowed 3
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