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Our Dropbox team has gone over-quota and I can't permanently delete my files.
My Client (Call it Client Gamma) has a Dropbox Standard Account of 5 TB. Only we 2 are the members of this account. Client Gamma is the admin. When I log In to Dropbox I get 2 Folders. My Personal Folder (Call it FOLDER ALPHA) and the Folder that my client uploads files to (Call it FOLDER Gamma). Now I have other clients(Call it Client Beta) as well. And Clients Beta have invited me to their Dropbox account. These client's folder (Folder Beta) appear inside my FOLDER ALPHA. So these folders should be independent from my main client's folder (independent from Client Gamma). > PROBLEM 1: Now Client Gamma's Account Storage is Full. I proceed to upload files to my other client's folder (Folder Beta). Their accounts are not full. But I get Dropbox is full error. > Problem 2: Hoping to create space, I decide to go to the deleted files section where my old files are rotting because I can't permanently delete them. The files I had in the FOLDER ALPHA are mine. The admin (Folder Gamma) doesn't even have access to Folder Alpha(My folder). But I can't permanently delete my own files unless I have permission from Client Gamma? I am really confused. Someone explain to me what is happening and how to solve this?
how to reset/format my dropbox storage
Hi, i encounter a problem with my Dropbox, its shows that it's 84% full although i deleted all my Dropbox context by the WEB interface. in order to resolve the issue - i did the following, w/o a lot of success 😞 1) i signed out from my computer and mobile applications 2) deleted all content from the WEB 3) signed in again to desktop and mobile, and verified that they are empty 4) checked the storage usage - still no change 5) went over other similar problems in the Dropbox community w/o any luck. my question is: how can i format/reset/clear all my dropbox content so it will show no usage? thanks ahead for any assistance and advice. -yaron
DELETE ONLINE BACKUP
Hello, I have a problem, I have a message that I have run out of space in my basic dropbox, but my folders weigh 1.5 gb, however when I enter dropbox.com I see that I have 2.5 gb of information, a backup folder of 1.1 gb that I do not have on my computer and that I do not know how I can delete. How can I delete that backup?
