You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
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Can't access the website Dropbox.com through my wifi
I have been denied total access to Dropbox website on my Mac for some reason. My internet is working perfectly for all other sites. Subsequently, my Dropbox app doesn't turn it black at all. It says connecting to Dropbox and doesn't connect. Driving me nuts please helpSolved63KViews1like5Comments
There was a problem completing this request
I'm unable to do anything with DropBox - browser page keeps loading the error message "There was a problem completing this request." In reading through community postings with the same problem, I have tried deleting files to make room, but I'm unable to remove files - the page simply reloads with the same error message. Same with any other activity - cannot load, share, or delete files nor folders. I've tried updating security, logging out, then logging back in, to no avail. Any help is appreciated. Thank you. Gail_P22Solved30KViews0likes4Comments
what is cfl.dropboxstatic.com.url
I recently had all my files in a shared folder deleted. I was able to go in and restore them all, but in the process found one suspicious file, which I did not restore which was "cfl.dropboxstatic.com.url". Does anyone know what that might be? Next to all my deleted files was "Dale". One of my users is Dale, but he says it wasn't him?Solved29KViews1like30Comments
MOV file downloads to Dropbox with audio but without video
When MOV videos from my wife's iPhone download to our Dropbox desktop app, we can't view them. The audio transfers but there is no video with it (black screen only). I do not have this issue with my Android phone, which transfers as a MP4 file. I also noticed that we are able to view her MOV videos from Dropbox.com,just not the desktop app. I unistalled and reinstalled the Dropbox desktop app, but the problem persisted. Iuse the desktop app to backup these videos on an external hard drive and have not been able to find a way to do this via Dropbox.com. Please help me fix this issue! Thanks, RyanSolved24KViews0likes15Comments
macOS Monterey 12 - Couldnt Start Dropbox
bn.BUILD_KEY: Dropbox bn.VERSION: 131.4.3968 bn.constants.WINDOWS_SHELL_EXT_VERSION: 48 bn.is_frozen: True machine_id: dd8495f4-eeb6-52f3-a698-4cbb0543dbcf pid: 3947 ppid: 1 uid: 501 user_info: pwd.struct_passwd(pw_name='robertpatton', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Robert Patton', pw_dir='/Users/robertpatton', pw_shell='/bin/bash') effective_user_info: pwd.struct_passwd(pw_name='robertpatton', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Robert Patton', pw_dir='/Users/robertpatton', pw_shell='/bin/bash') euid: 501 gid: 20 egid: 20 group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root']) effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root']) DYLD_LIBRARY_PATH: None cwd: '/' real_path='/' mode=0o40755 uid=0 gid=0 parent mode=0o40755 uid=0 gid=0 HOME: '/Users/robertpatton' appdata: '/Users/robertpatton/.dropbox/instance1' real_path='/Users/robertpatton/.dropbox/instance1' mode=0o40700 uid=501 gid=20 parent mode=0o40700 uid=501 gid=20 dropbox_path: '/Users/robertpatton/Dropbox' real_path='/Users/robertpatton/Dropbox' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox' real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox' mode=0o100755 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' not found parent not found tempdir: '/var/folders/yy/w1nv1hm92x1bn8cmjznvcs780000gn/T' real_path='/private/var/folders/yy/w1nv1hm92x1bn8cmjznvcs780000gn/T' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 Traceback (most recent call last): File "dropbox/client/main.pyc", line 808, in wrapper File "dropbox/client/main.pyc", line 6525, in finish_dropbox_boot File "dropbox/client/message_queue.pyc", line 307, in _wrapped File "dropbox/client/main.pyc", line 6052, in _init_components_for_account File "dropbox/client/main.pyc", line 5976, in create_sync_engine File "dropbox/sync_engine_boundary/factory.pyc", line 226, in make_sync_engine File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 280, in __init__ File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 219, in __init__ File "dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc", line 152, in __init__ File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 217, in __init__ File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 587, in _init_new_engine_locked File "dropbox/sync_engine/nucleus/thin_client/client.pyc", line 182, in __init__ File "desktop/extensions/nucleus/nucleus_python.pyx", line 76, in nucleus_python.NucleusSyncEngine.__cinit__ nucleus_python.SyncEngineError: "Initializing engine |>> Initializing filesystem |>> Attempting to register icons |>> fchflags syscall: _set_hidden |>> Permission denied"23KViews0likes171Comments"Please enable browser-cookies..." message when trying to view file contents in browser
Hi, I can log in to dropbox.com andbrowse my folder structure, but when I click on a .txt file to view its contents I get the followingerror message: "Please enable browser-cookies to use the Dropbox website." Beneath the error message there is a login form, but the 'Login" button is disabled, and remains disabled even when I enter my username and password. Therefore I cannot login at this prompt (even though I am already logged in dropbox.com), and cannot view file contents. I am running Chrome56.0.2924.87 (64-bit) on macOS Sierra 10.12.3 (16D32) on a 2016 MacBook Pro. My Chrome cookie settings are the default ones, that is Preferences > Show advanced settings > Privacy > Content settings... > Cookies > "Allow local data to be set (recommended)" is enabled, and "Block third-party cookies and site data" is also enabled. Javascript is enabled too. Any ideas?Solved18KViews0likes12Comments
How can I get the old file view back?
Hi, How do I remove 'Recents' as I login now and I can't get to see my files and folders...I can't even get using the menu on the left hand side!! If this is a 'fancy new development' then the cheif development manager at Dropox need to loose his job!!! Total nightmare!!Solved13KViews28likes36Comments
Error 500 when trying to access the Dropbox website
Unable to access dropbox website or my files - keep getting this message : Error (500) Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out ourStatus Pageto see if there is a known incident, ourHelp Centerandforumsfor help, or head back tohome.Solved13KViews7likes65Comments
