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Nethergoat's avatar
Nethergoat
Helpful | Level 6
4 years ago
Solved

Can't access dropbox website on laptop

Hi there, I'm unable to access dropbox.com on my laptop, which is connected to my home WiFi. I have tried various browsers (Chrome, Edge, Firefox) to no avail. I don't have a problem accessing ...
desktop
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Skinno's avatar
Skinno
New member | Level 2
2 years ago
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Fantastic. That helped me. Thank you.

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I have tried various browsers (Chrome, Edge, Firefox) to no avail. I don't have a problem accessing ...","body@stringLength":"682","rawBody":"

Hi there,

I'm unable to access dropbox.com on my laptop, which is connected to my home WiFi. I have tried various browsers (Chrome, Edge, Firefox) to no avail.

I don't have a problem accessing the website on my phone, which is also connected to my home network, so I reckon that rules out a network issue.

The error I get on Chrome says:

\"This website can't be reached.
www.dropbox.com refused to connect.
ERR_CONNECTION_Refuses\"

I've searched the forum but none of the suggestions have helped. Hope someone can!

Thanks.

","kudosSumWeight":0,"postTime":"2021-04-23T14:07:18.101-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Error Messages","text":"Error Messages","time":"2019-05-28T12:52:28.567-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:View","text":"View","time":"2019-10-08T04:51:14.432-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:Web","text":"Web","time":"2020-01-27T07:00:15.930-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:515600_4"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":4556},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hi there,

I'm unable to access dropbox.com on my laptop, which is connected to my home WiFi. I have tried various browsers (Chrome, Edge, Firefox) to no avail.

I don't have a problem accessing the website on my phone, which is also connected to my home network, so I reckon that rules out a network issue.

The error I get on Chrome says:

\"This website can't be reached.
www.dropbox.com refused to connect.
ERR_CONNECTION_Refuses\"

I've searched the forum but none of the suggestions have helped. Hope someone can!

Thanks.

"},"Conversation:conversation:515600":{"__typename":"Conversation","id":"conversation:515600","solved":true,"topic":{"__ref":"ForumTopicMessage:message:515600"},"lastPostingActivityTime":"2024-11-21T01:38:51.325-08:00","lastPostTime":"2024-11-21T01:38:51.325-08:00","unreadReplyCount":11,"isSubscribed":false},"ModerationData:moderation_data:515600":{"__typename":"ModerationData","id":"moderation_data:515600","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:515600_4":{"__typename":"Revision","id":"revision:515600_4","lastEditTime":"2022-07-26T09:49:14.908-07:00"},"ForumReplyMessage:message:673060":{"__typename":"ForumReplyMessage","id":"message:673060","conversation":{"__ref":"Conversation:conversation:515600"},"author":{"__ref":"User:user:1653778"},"revisionNum":1,"uid":673060,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001012"},"subject":"Re: Can't access dropbox website on laptop","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:673060"},"parent":{"__ref":"ForumTopicMessage:message:515600"},"body":"

Fantastic. That helped me. Thank you.

","body@stringLength":"44","rawBody":"

Fantastic. That helped me. Thank you.

","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-03-30T16:08:44.225-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:673060_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2964},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1739271984973":{"__typename":"CachedAsset","id":"theme:customTheme1-1739271984973","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Right, good news! The solution posted in this thread solved the problem.

 

Solution via the thread:

 

  1. Press Windows Key + R.
  2. Type %WinDir%\\System32\\Drivers\\Etc into the Run window and click OK.
  3. Delete hosts file.
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