We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Rayborne
4 years agoHelpful | Level 6
Full DropBox even after deleting files/folders
I tried replying to other posts on this matter but for some reason I was not allowed so I created this new post.
My DropBox says it is full however I deleted lots of files/folders. The status bar briefly showed that I had deleted large quantities of data and I was in great shape however shortly there after it said it was full again. I have one shared empty folder that I am using to setup file sharing and that is it.
Well I am a dumb A%& I totally missed the gigabyte vs terabyte drive limits my bad my expectations were way out of line.
My Bad!
- HannahDropbox StaffHey Rayborne, thanks for reaching out to our Community.
The best way to check how much Dropbox space you're using, is the plan tab in your account settings.
It will let you know how much more content you need to delete, to be under quota.
Keep in mind that shared folders also take up space in every member's account.
So, if other people keep adding files to the folders, they'll also take up space in your account too.
Let me know if you have any questions!- michaelkakalikExplorer | Level 3hey !
my problem is similar.
one of my connected friends has only 2,0 GB.
in none of her files is content.
I can delete, reinstall, put in, delete again and on and on.
nothing changes.
it's always 100,3% of data use.- WalterDropbox Staff
Hey michaelkakalik, have you checked the backups page as well?
- RayborneHelpful | Level 6
I have deleted massive amounts of data but I still have no available space
Please help!!
- nozomu katagiriNew member | Level 2
i want to delete the data in my dropbox.
tell me how to do
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!