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Forum Discussion
jay h.5
11 months agoHelpful | Level 6
“Couldn’t save content. Check your internet connection and refresh the page." on iOS mobile app
Running iOS 17.3, just updated.
When I try to share content to Dropbox, I get an error message: “Couldn’t save content. Check your internet connection and refresh the page. There’s not internet...
- 10 months ago
Hi everybody,
As many of you have noticed, we implemented a fix in our updated version 362.7
Feel free to reach out if you're still having issues.
Thank you!
Sam
Nancy
Dropbox Staff
Hi jay h.5! Hope you’re doing great.
Can you clarify when this error occurs exactly? Are you trying to manually upload files to your Dropbox app by clicking on the “Create” button at the bottom of your screen?
I’d also like a screenshot of the error you mention.
Let me know when you’re ready.
vesuvana
10 months agoHelpful | Level 5
I have almost the same problem. Since upgrading to iOS 17.3 I get that same error message when trying to save any webpage to Dropbox. It happens whether I attempt the save via Share or Save To and also whether I choose Automatic format or PDF. I am completely stuck, being unable to get any webpage into Dropbox. Yes it's an Apple problem (of course) but is there anything Dropbox can do to help us?
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