You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
CWayman
3 years agoHelpful | Level 5
Accessing an Organization's Account
I have been given links to get into an account for which I serve on the Board of Directors. Each time I click the link, I am taken to my own Dropbox account, not the account of the organization. I lo...
- 3 years ago
CWayman wrote:
I am not storing these files in my Dropbox account. I have them on my hard drive. I want to upload them from my hard drive up to the organization Dropbox account into a folder the Executive Director kindly created for me.The files may not be in your Dropbox account now, but if you're a member of a shared folder and you add those files to the folder, then they will be in your Dropbox account, which is why you need enough available space to be a member of a shared folder. You're not uploading to a folder in their account. You're uploading to a folder in your account which is then synced to a similar folder in their account.
CWayman
Helpful | Level 5
Now this is falling into place. Thank you, Rich.
I was sent a link to the Native Americans folder. It currently has three PDFs in it. I am allowed to download the files in the folder, or save the files to my own account. I can also rotate the PDF files. No instructions were provided.
I need to create folders in the account, then upload files. I presume I need a user id and password for the organization's dropbox account, correct?
Thank you for your help.
Rich
3 years agoSuper User II
CWayman wrote:
I was sent a link to the Native Americans folder. ... I am allowed to download the files in the folder, or save the files to my own account.
You were sent a shared link to the folder, which allows you to view, save or download the content. You can't upload to a shared link.
I need to create folders in the account, then upload files. I presume I need a user id and password for the organization's dropbox account, correct?
No. The only user ID and password they would have is for their own account, and they should most definitely NOT share that with you or anyone else. Doing so would be a violation of the Terms and could get their account disabled.
In order to upload to files to another account, you either need to be invited to a shared folder (which requires you to have enough available space in your own account for the content in the shared folder), or they need to send you a file request, which allows you to upload directly to their account, though you won't have any access to the files after you upload them.
- CWayman3 years agoHelpful | Level 5
Thank you again, Rich. This information is super valuable!
You said:
"In order to upload to files to another account, you either need to be invited to a shared folder (which requires you to have enough available space in your own account for the content in the shared folder), or they need to send you a file request, which allows you to upload directly to their account, though you won't have any access to the files after you upload them."
I have numerous files to upload. So they would need to send me a file request for hundreds of files? This org has limited time. I can't expect them to do this.
I don't see the logic in forcing me to have space in my personal account when I'm not storing the files in my personal account. I want to upload these files into a folder scheme I set up on the Organization account. The shared folder is not shared with my personal account. It is shared with me as a human being, not my account. I just need read/write access to folders I create in the Organization account.
Thank you. I won't be encouraging my University students to use Dropbox anymore.
- Rich3 years agoSuper User II
CWayman wrote:
I have numerous files to upload. So they would need to send me a file request for hundreds of files?
They can send you a single file request and you can use it to upload multiple files.
I don't see the logic in forcing me to have space in my personal account when I'm not storing the files in my personal account.But you are storing the files in your account. If they invite your personal account to a shared folder so you can upload files to it, then you have your own COPY of the shared folder in your account, and anything you place in the folder will sync to all other members of the folder.
I want to upload these files into a folder scheme I set up on the Organization account.The only ways to upload to someone else's account is either through a File Request or a Shared folder. The only other option would be if you had access to their account (meaning you could sign in to their account) and you uploaded the files directly to the account.
- CWayman3 years agoHelpful | Level 5I am not storing these files in my Dropbox account. I have them on my hard drive. I want to upload them from my hard drive up to the organization Dropbox account into a folder the Executive Director kindly created for me.
I have other files in my own Dropbox account. I have already deleted many of them. I can’t delete any more of them. I need them. They are voice files of friends and relatives who have died, and their Funeral Talks.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!