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Forum Discussion
Not enough space to add a shared folder, but there should be enough space
Hi.
I wanted to add a shared folder, but received a message telling me I don't have enough free space to do so.
This surprised me because the folder has a size of 2 GB and I have 2 GB of free sp...
I am sharing a workspace with 11 people, some of them have their own DropBox Accounts. The Workspace is on my account with lots of room, but several get a "No Space" error when they try to access my workspace. How can I help them to separate their DropBox Accounts from mine so they can access the shared workspace? I don't want them to have to delete their personal files.
- Mark
Super User II
Hi Cptquirk
Sadly you cannot do that - shared folders use up the space of everybody within the share. So if the folder is, for example, 3gb in size they need at least 3gb of free space within their account to access it.
I have the problem solved.
The users I had invited into My Dropbox were not using the access link. They opened their Dropbox account and then tried to access the shared files. Once I realized that, I told them to use the link I provided, without opening their Dropbox. Problem solved and all can access the working files. Thank you Mark for trying to help.
