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wing1307's avatar
wing1307
Explorer | Level 4
2 years ago

Shared Excel file doesn't get updated

We use shared Dropbox access. I accessed a shared Excel file online (web browser not app) and made some changes to it. Now the other person (original owner) cannot see the updated info. Can som...
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wing1307's avatar
wing1307
Explorer | Level 4

Thanks for replying.

 

So, the owner has given me full access to their Dropbox folder and hence to the files.

I have full access to the shared file. I could edit it, its just they don't see the updated data at their end.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey wing1307.

 

By full access, do you mean edit access?

 

If you navigate to the folder on dropbox.com, click on the 'share' icon on the right and then on 'who can access', does this person appear as the owner of the folder?

  • wing1307's avatar
    wing1307
    Explorer | Level 4
    2 years ago

    Under "who can access" yes they appear as owner and I have rights to Edit.

    In fact it says anyone with this link can Edit.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi wing1307, just for clarification, a shared link with edit access means it will be added to your account as a shared folder. Is this what you're seeing on your end?

       

      Does the other user see the file in a shared folder?

      • wing1307's avatar
        wing1307
        Explorer | Level 4
        2 years ago

        Yes, I see the file in my folder and the owner too.

         

        The only concern is, I made some changes to this shared file but they didn't reflect to the owner when they accessed it at their end.

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