You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
"This folder can only be shared as a link.", but the link also gives an error.
I am trying to share a folder with my wife. I try to share it and it says "This folder can only be shared as a link."
I share the link with her and she needs to request access. I click "approve" and I get the following:
Error (500) Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home.
What is my problem?
- Nancy
Dropbox Staff
Thanks for posting about this on our forum, mossbeach!
Can you send me a full screenshot of the first message you mention? Is this folder located within another shared folder, by any chance?
I’d also like a screenshot of what your wife sees on her end when trying to open the link.
Let me know when you’re ready and I’ll have a look.
Here's my screen. My wife isn't around right now, so can't get her screen.
I was able to share some folders underneath my main one, but I wanted to share the root folder.
- Walter
Do you get the same results after clearing your browser's cache or on another browser too mossbeach?
