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Forum Discussion

FBenitez's avatar
FBenitez
Explorer | Level 4
17 days ago

Desktop app saying "Reconnecting to the internet. This may take a moment" on Windows 10

A few days ago Dropbox Desktop (Basic plan) stopped synchronizing with the cloud: neither files that I update in my computer are uploaded nor files that other upload into the share folders. The messa...
  • Jay's avatar
    Jay
    17 days ago

    Just to check, can you access the normal https://www.dropbox.com/ site in your browser?

     

    Could you try these steps to help locate the issue, namely checking the date/time and disabling any security software. Are you on a personal or company-network?

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