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Forum Discussion
Why do shared files count against my space use???
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to acc...
dualice wrote:
Why are files shared with me counted against my space usage?
Because the files exist in your account.
When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold that folder.
If you just need to view or download files that someone else is sharing with you, ask them to send you a shared link instead. A shared link is a view-only method of sharing and you don't even need a Dropbox account to access it.
Rich
Super User II
Super User II
Tamara Bean wrote:
I can no longer upload files.... it says I need more storage space. However this is a shared company folder that is already being paid for the max storage.
When you're a member of a shared folder, you have your own COPY of that folder in your account so you need to have enough available space in your account to hold the folder.
If you need to need edit access to this folder, you'll need to upgrade your account. If no one else is getting the message about needing more space, then they all have more space in their accounts than you do and they have room to hold the shared folder.
Then why is it that other team members do not have this issue, when we all have the same thing?
- Rich
Tamara Bean wrote:
Then why is it that other team members do not have this issue, when we all have the same thing?
They must have more space available in their accounts.
Not all Basic (free) accounts are the same. They all start at 2GB, but additional space can be earned through referrals and other bonus programs. Before I upgraded to a paid account, my free account had 70GB of available storage for free. If other team members aren't having this problem, they must have more storage space available in their accounts.
Thank you Rich, I appreciate you taking the time to help!
