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Forum Discussion

ATapio's avatar
ATapio
New member | Level 2
3 years ago

dropbox says "not enough space" even though I have 2 GB and only 1 file with 35kb is saved :/

Hello, I cannot understand why dropbox says "not enough space" even though I have 2 GB and only 1 file with 35kb is saved. This is the first time since many years that this happens. 😕 Thank you ...
Error Messages
Quota
Space and storage
Storage space
Sonotka's avatar
Sonotka
New member | Level 2

good afternoon, please tell me, my account has folders of only 1 GB, and synchronization does not occur, it says that there is not enough space. What shall I do?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey Sonotka, I'm here to help! 

 

When you visit your account's plan page online, what do you see there? Is it possible that you've enabled any Backups?

 

Let me know more!

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