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Forum Discussion

hasemir's avatar
hasemir
Helpful | Level 6
30 days ago

My Windows 10 PC shows 1.5 GB free space on Dropbox, but the Windows 11 PC says it's full, why?

My win 10 pc show me 1.5 GB free space. My new win 11 pc show me FULL space!!! What to do?????

Desktop
Quota
Storage space
Windows
  • hasemir's avatar
    hasemir
    28 days ago

    Thanks so much, Mark. Now it's OK.

    Have a nice weekend.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    30 days ago
    hasemir wrote:

    My win 10 pc show me 1.5 GB free space. My new win 11 pc show me FULL space!!! What to do?????

    Are you talking about the space on your local drive in each computer, or the space in your Dropbox account?

    • hasemir's avatar
      hasemir
      Helpful | Level 6
      30 days ago

      Thanks Rich, Dropbox account of course.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        30 days ago

        Hi hasemir, are you certain that you've logged into the same account on both machines?

         

        Could you confirm that both devices are connected to the same account according to this page?

         

        This will help me to assist further!

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