You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

BenjaminHeller's avatar
BenjaminHeller
Explorer | Level 4
10 months ago

After updating, I can no longer use Adobe Bridge as a list view of folders?

This is really terrible, and definitely not an upgrade. I don't understand why Dropbox did this?

Can anyone on the Dropbox staff explain why Dropbox needs to be hidden? Adding as a favorite is not a workable solution

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi BenjaminHeller, let's jump right into this! 

     

    From my understanding, it sounds like you just updated your app to the new File Provider macOS version, is this correct? 

     

    When you say that Dropbox needs to be hidden, would you be able to give me some more context? Do you mean from the sidebar on your Finder? 

     

    I'd like to have an idea of anything you're facing, or having issues with, in order for me to see if I can guide you, and help you resolve it. 

     

    As for downgrading to the latest version, you mean switching back to the version without File Provider, right? 

     

    Keep me posted! 

    • BenjaminHeller's avatar
      BenjaminHeller
      Explorer | Level 4

      The issue I was having, is with the new dropbox update with the " file provider".

      On MacOS, it changed it from being a visible folder, to one that is hidden in a library.

       

      The major problem this causes, is that I am unable to view the dropbox folder (with it's folder structure) in Bridge.

       

      To use bridge I need to unhide the folders (Command + Shift + .) and then change a preference in bridge (view/show hidden folders)

       

      I guess I just wonder why it needs to become a "location" (hidden) versus being a visible folder as it has been as long as I've used dropbox. This is maybe an apple issue really, I just don't understand why it is better, and took a bunch of time to find a workaround

       

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Hey BenjaminHeller, sorry to jump in here!

         

        Even though Dropbox is no longer in your Favorites, it should now appear in Locations, is this not what you see on your end?

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