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Forum Discussion
Alphabet navigation on ipad disappeared
The alphabet navigation disappeared on our ipad os version 16.7.2, dropbox version 362.7. We rely on that to navigate the numerous files we have. How do I get it back?
- Alphabet slider is gone. Please bring it back. I have Dropbox 364.2.4 on iPhone IOS 16.7.5. I cleared cache and looked into the settings but see nothing to turn on an index. It’s also gone on my iPad with most up-to-date IOS.
- It seems Dropbox has no direct answer to this problem. I’ve struggled with this issue more than a year and have given up
- Thank you. It would be great if you could return this feature even as an option that needs to be turned on in ‘Settings.’
- I know there is a separate thread about this. Clearly, it’s upsetting a number of your members. There are probably many more who don’t realize it’s gone yet. You never explained why it’s an “inconsistent experience.” If this is the case, perhaps it would be better to get our feedback before just removing it. Or keep it while you figure out how to make it less inconsistent. It’s so frustrating. As you can read, it’s something many of us depend upon to make our work with Dropbox easy and seamless.
Hey, where is the Alphabetic index disappeared???
Not having it makes using Dropbox very difficult, so PLEASE restore it!- I’m definitely having the same with the blue alphabet gone. It’s slowing down my fast paced Las Vegas style show lol. I have five iPads and two iPhones. The alphabet is still on two of my iPads, but I am in fear of them disappearing on those. I am in touch via email with someone from Dropbox. But not getting it resolved. Please, please, please get on this dropbox.
Does anyone know if any other sharing sites work The same way dropbox used to with the navigation alphabet?I hope the folks at Dropbox read this. It seems your customers are talking about jumping ship because you haven't restored the alphabet bar. I hope you see how valuable and necessary it is for us all in these posts. Our fingers are crossed you'll bring it back as soon as you possibly can! Thank you!
- Since i updated my dropbox, i have lost the letter scrolling shortcuts to the right of the page, instead there is now a scroll button that’s offered which is inconvenient for me. Can dropbox perhaps go back to having the letter shortcuts in the right hand side pls?
Just happened to me, too. It's now taking forever to scroll from a song starting with A to one way down the list. Bring back the A-Z navigation. What would possess them to remove it? With all the complaints about it, you would think they would simply put it back.
Agreed, and it's been Radio Silence from them since they said they were working on the problem...
- Hi Walter!
I’m not sure if Jay is still part of the team but he is who I believe resolve this issue last time. Iamb not 100% but it looks like you guys worked on the app and put out an update which canceled out the alphabet slider again. That is a very integral tool to using Dropbox especially when you have 160+ folders to quickly jump from each letter so I can quickly find which folder I need. If you were able to talk to J about this or ask around your office about an alphabet slider somebody knows already what happened last time and may be able to help correct at this time. - Megan
Dropbox Staff
Hey BNY, have you tried any troubleshooting on your own?
Just asking, because I need to make sure we're on the same page.
Also Megrnorman, yes Jay is still part of our Team. Sorry to hear that this incident returned. How long have you been having this issue for?
- Megan, i am also having the same problem. Cannot locate the alphabet quick slider bar. I use dropbox plus on my mobile phone and have cleared the cache.
