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Forum Discussion
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Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.
Rosetta is not an option as it annihilates the battery.
This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple specific idea in the hope you see it.
There are also lots of comments on this thread to help support the case for demand:
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
This is a major need.
I've cancelled my dropbox months ago due to this customer-ignoring attitude. You put engineers on Dropbox Replay but don't care that it doesn't run on new Macs natively for a year and a half already?
To everyone else: icloud sync works perfectly fine, native, well integrated, no extra memory usage. I can recommend.
It's very sad and frustrating to see Dropbox so out of touch with their customer base. M1 macs are here to stay and intel Macs are on their way out so it seems utterly ridiculous that this isn't already being worked on as part of just keeping up with Mac support.
4th biggest laptop manufacturer in the US changes its chipset.
Dropbox: "Needs more votes"
Absurd this isn't done yet.
Yeah I'm jumping ship also if this isn't prioritised soon. The battery hit alone makes it an essential need, but honestly it should have been on their roadmap ages ago. Dropbox isn't the only solution for file storage, there are plenty of options out there.
Come on folks, read the writing on the wall. Dropbox has been in bed with Microsoft for years, and that is clearly influencing their commitment to Apple hardware.
This is ridiculous, either say the truth that you are not interested in creating an M1 silicon native version of the application or I'm leaving.
I've been a user for over 5 years and this type of response is a disgrace. Apple Silicon was released in late 2020. Dropbox had a long time to get its **bleep** together and it looks like nothing has happened.
Please give us the truth rather then some lame answer.
Adding to the pile of people who are considering looking elsewhere. I just ordered an M1 Max with an expected delivery at the end of November, I have been using DropBox Professional for personal use for the last year, and I'm about to start researching and adding a cloud storage option for my team, for 20-25 licenses, sometime before the end of the year. It may not be a huge corporation of thousands of licenses, but it's also important to note that I'm not just some free user complaining either.
I'm sure the Twitter/Reddit thread is getting this more attention today than it's had in a while (after all, that's how I found it!), but if there's not a response from DropBox with acknowledgment that it's being worked on and some semblance of a timeline by the time I receive my laptop next month, then I'll be recommending another service for my team and will move my personal files to another service as well.
