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Forum Discussion
_robin_
4 years agoHelpful | Level 6
Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.
Rosetta is not an option as it annihilates the battery.
This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple specific idea in the hope you see it.
There are also lots of comments on this thread to help support the case for demand:
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
- peenoidExplorer | Level 4
No threats, but if my machine is wasting resources on an app and service (that I pay for), I’ll have to cancel the service as use an app that doesn’t. It seems pretty clear to me.
- Ian D.6Explorer | Level 4
This idea is going to need a bit more support before we share your suggestion with our team.
How about Dropbox giving us a bit more support before we take all our business elsewhere?
The idea that keeping your app updated (with the most fundamental aspect of a platform you claim to support) isn't something you've even considered just boggles the mind.
I mean, you do realise what the move to Apple silicon means, right? Intel isn't coming back. X86 isn't coming back. At some point in the not-too-distant future, Rosetta will be gone.
Might I suggest you take this a bit more seriously and demonstrate you actually understand what your customers are telling you? Good lord.
- Marco I.2New member | Level 2
I have to vote to get this? I'm paying dropbox, does this counts for something?
- visoftExplorer | Level 4
This is ridiculous. Dropbox doesn't care about Macs. About to look for a new provider as this is a dealbreaker after this long.
- Martin H.53Helpful | Level 5
Ian D.6Well, they moved to 64-bit something like 6 or 7 years after Apple made their move, just before 32-bit support was completely dropped from macOS. Based on this, expect M1 support to come right around when Apple drops Rosetta 2 support in about 4 or 5 years. Lazy doesn't even begin to describe this...
- EdifyYoNew member | Level 2
- It’s insane that the Dropbox team isn’t already working on this! As a paying customer, this makes me seriously consider switching to iCloud, Google, Box, OneDrive, or any of the other reputable (and more responsive) services. Dropbox, please get your act together - I love your product and up until now I thought you guys were charting the right course, but this is stupid… and you’re not the only game in town.
- AndrewOstermanNew member | Level 2
This is embarrassing from Dropbox. Support the hardware. Support the software. I'll pay one more month, and then I'm transferring all my files to iCloud, and leaving Dropbox behind for good.
- LwdupontExplorer | Level 4
This has got to be old news from July. No self respecting company wouldn’t be in the middle of adding support for Apple Silicon. Yet I voted just in case. 🙃
- Martin H.53Helpful | Level 5
And by the way, this is now the second-highest voted "idea" (ha!!) on this forum. Maybe time to remove the "needs more votes" label as this really reflects pretty badly on you (but then again, it probably just reflects the reality that you simply don't care about anything but squeezing more money out of large corporate customers).
- Ian D.6Explorer | Level 4
Martin H.53 It's nuts, isn't it? Now that this has surfaced on 9to5mac.com I'm glad to see they're getting ratio'd to oblivion! 😂
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