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Forum Discussion
Allosunshine
10 months agoExplorer | Level 4
Beta Build 191.3.4950 all my Backup files moved to their original location.
The client just updated to this build on MacOS (Sonoma 14.3) and its moved all my folders out of the backup folder and into their original location. I disabled and re-enabled the backup but while it ...
Walter
Dropbox Staff
Hey Allosunshine - sorry to hear you're still having issues with this.
Could you let us know if you tried Megan's suggestion to check your backups page online?
What do you see in the app's preferences under the Backups tab by the way?
Allosunshine
9 months agoExplorer | Level 4
It would appear the folders are being backed up and I can see them online.
It's not a case of the Backup won't enable, the folders I choose to backup, previously got moved into the Dropbox\Mac folder, i.e. Dropbox\Mac\Documents, etc and a shortcut to the area in Dropbox was created at the User Folder Level, this is the part that is no longer happening.
- Nancy9 months agoDropbox Staff
Hi from me too, Allosunshine! Are you on the Dropbox Backup Beta perhaps?
If yes, then this is expected behavior; your computer folders will be found in their original locations on your device, but they’ll still be normally backed up to Dropbox.
You can double check if you’re on this beta by looking at your Backups page online.
- Allosunshine9 months agoExplorer | Level 4I am on the beta. Thats a shame because i liked having the core folders in the dropbox folder in the new location. Meant i could see the files synced or not.
Is there no way for the old behaviour to happen, is this a permanent change?
If so, ill have to go back to the old school way of doing it manually.- Nancy9 months agoDropbox Staff
I’m afraid it’s not possible to go back to the previous Backup version, once the update has occurred.
I can pass your comments to our development team as feedback, though.
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