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Forum Discussion

Laia IA's avatar
Laia IA
Explorer | Level 4
11 months ago

Can I back up a partitioned disk?

Hello !
I wanted to make a backup of some folders I have on a partitioned drive on my PC. The problem is that in the Backup Dropbox Beta configuration it only shows me folders on the C:/ drive.
My dropbox is also on another drive that is not C.
Does anyone know how to fix this?
Thank you very much for any answer!

Account Settings
Desktop
Dropbox Backup
  • Hannah's avatar
    Hannah
    11 months ago

    So, if I understand correctly, you want a second backup of the folders that are already synced to Dropbox, right?

     

    In that case, that's not possible, as the folders you have synced to your account are already synced with the Dropbox servers; they're already "backed up" since they're available on dropbox.com.

     

    You'd have to create a manual copy and upload it to your account, but that would also mean double the space taken up in your account.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hey Laia IA, thanks for reaching out to the Dropbox Community.

     

    Dropbox detects each partition on a computer as an individual drive, however, you can only back up files that are on the same drive as your Dropbox, which you're saying is not what you're seeing.

     

    How did you move the Dropbox folder to that other drive? Through the Dropbox app preferences or manually?

     

    Thanks.

    • Laia IA's avatar
      Laia IA
      Explorer | Level 4
      11 months ago

      Hi Hannah, 

      thanks so much for your quick answer. I have moved my Dropbox with the Dropbox preferences settings to the drive D:/ :

       

      The files I want to back up are on the same drive (D:)

      When I try to configure the path of the files I want to secure in the back up it only gives me the option of C drive locations:

       

      another question, is it not possible to back up an entire folder?

      Thank you so much again

      Laia

       

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        11 months ago

        Thanks for the additional info and screenshots, Laia!

         

        I've looked a bit further into this and wanted to kind of correct my previous statement; with the Dropbox backup feature you can only back up files and folders from the hard drive with the Dropbox desktop app on it (usually the drive where your operating system is installed).

         

        Basically, the drive where the app installed, not where the Dropbox folder is located, so what you're seeing is expected behavior.

         

        As for your question about backing up an entire folder, can you please clarify a bit more?

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