You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

ab303's avatar
ab303
Helpful | Level 5
2 years ago

CloudStorage Folder on Mac - Duplicate Dropbox Folders

I have recently updated Dropbox to the latest version (v172.4.7555) whereby the location of my Dropbox folder has moved to the 'CloudStorage' folder within Library on Mac OS (Ventura 13.3.1).   F...
Desktop
Mac
Setting up the apps
jobo49's avatar
jobo49
Helpful | Level 5
2 years ago

I have exactly the same problem. Some files are going to the "real" Dropbox, and some to the CloudStorage folder. A mess!

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi jobo49, welcome to our Community! 

     

    Can you please check the exact sync status and version of the app for me? You can hover over the Dropbox icon in your menu bar with your mouse to see this info.

     

    If you have any relevant screenshots, of the files as they appear on both of these paths, I'd appreciate that too.

     

    Keep me posted! 

  • TimReid's avatar
    TimReid
    Helpful | Level 5
    2 years ago

    Yeah same thing here, this update as caused so much chaos to my workflow. I keep getting scratch disk errors because there's no space, but I don't want to delete this incase I loose data.

     

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Sorry to hear about this, TimReid.

       

      Has the migration finished on your computer?

       

      If you hover over the Dropbox icon in your menu bar, what's the sync status and version of the app?

       

      And what's your computer's OS version?

      • TimReid's avatar
        TimReid
        Helpful | Level 5
        2 years ago

        Hey Hannah,

         

        Sync status is 'your files are up to date' on both of my two computers. I removed all other linked devices. Both computers are on the latest Mac OS (Ventura 13.4.1)

         

        Do you think I'm free to delete the older copy?

         

        Thanks,

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