We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Dropbox Icon missing Windows 10
I fired my laptop up a couple of days ago and I noticed that the dropbox icon in the taskbar was missing. I checked task manager and dropbox is running theres just no icon and if I kill the task and...
Hi, I had this same (infuriating!) problem and fixed it thusly:
Right click on the systray area
select Properties
then select Notification area > customize
At the top there is a link to "Select which icons appear on the taskbar"
Go in there and toggle whatever setting you see for your dropbox icon.
Exit out -- should be fixed.
In my case the dropbox icon was set to "on" and I toggled it off. After exiting the dialog, I had my dropbox icon back in the "show hidden icons" area. I repeated the above and toggled the dropbox icon back to "on" and now it is back in my systray where it belongs.
I hope this helps someone.
Lori
Solution: as of Sep 15 2018, right click on taskbar in windows, select "Taskbar settings," and scroll down to section "Notification Area," and select "Select which Icons Appear on the Taskbar." here you should see DROPBOX and can turn it on!
Had exactly the same problem. Very annoying, with no error msg nothing and no clear answer on the help pages.
Uninstall and then install again solved it for me anyway!
Yes that has worked but when it did it for me last time this happened, files that I had updated, and that other users had updated, reverted to the most recent update, meaning that the changes I had made during the time my Dropbox wasn't syncing were lost, both from the shared file and from my own copy. This was particularly important with a shared Excel file where important data was lost and this was the only copy of it.
Dropbox stopped syncing again not so long ago and I did request help again but before that got too far, closing down my laptop overnight (which I do every night anyway) was enough to get it to work again.
I really do think it's time Dropbox and Microsoft addressed this conflict, it is clearly very common, the number of issues I'm seeing. It wasn't a problem I ever experienced with Win 7
- Jane
Dropbox Staff
Sorry to hear that you're still facing this issue Ros L.; I’ve been able to trace our dialogue back to when we had first discussed it in December & I could see your recent open Support request on our system with our team specialist. I’ve made a note of your latest comment on this email chain & I’ve increased your support priority internally, as I understand that you’d still need assistance on this matter.
Thanks for bearing with us while we’re working towards a fix!
