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GertFrobe's avatar
GertFrobe
Helpful | Level 6
8 months ago

Dropbox non-admin installation thinks I'm out of disk space and needs admin rights

Windows, non-admin installation. Plenty of space left in my account. Plenty of space left on the computer.   This error message recently appeared on 2 of my 3 computers.   There's plenty...
Desktop
Error Messages
Install
Storage space
Windows
GertFrobe's avatar
GertFrobe
Helpful | Level 6

This is happening on 3 computers. Two are Windows 10, and the other is Windows 2019. Here's the information from one of the Win10 computers.

As requested, here's a screenshot of the available hard drive space. There's obviously more than enough free space. The other 2 computers have even more free space.

GertFrobe's avatar
GertFrobe
Helpful | Level 6
8 months ago

Also:

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Hey GertFrobe - sorry to jump in here and thanks for the additional information.

     

    Could you let us know the exact version and status of the app as shown in your system tray on the affected devices?

     

    You can find the latest, stable one on this page, if needed. 

    • GertFrobe's avatar
      GertFrobe
      Helpful | Level 6
      8 months ago

      194.4.6267

      195.4.4995

      Both versions have this problem.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        8 months ago

        Hi again, GertFrobe! When saying Windows 2019 above, are you referring to the Windows 2019 Server perhaps?

         

        If you add files in your local Dropbox folder, do they actually sync to your account online, or has syncing completely stopped on your devices? What’s the syncing status of your Dropbox app at the moment?

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