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Forum Discussion

Pinkysnickers's avatar
Pinkysnickers
Explorer | Level 3
3 years ago

Firewall blocking dropbox.exeexe

Hi community,

Can anyone tell me why Windows Firewall is blocking C:\program files (x86)\dropbox\client\dropbox.exeexe? Note the double exe at the end. It's that that is confusing me, otherwise I would just allow access, but I'm not sure if this is something fishy!!?

  • mp3man's avatar
    mp3man
    New member | Level 2

    I've recieved this morning the same firewall alert too, including the same file with .exeexe extension and this is very suspictius. What should I do? Uninstall forever dropbox client? Thanks

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      Hey mp3man, thanks for the nudge here.

      If you're still getting this message from your firewall, could you send us a screenshot to have a better look into this?
      • cs1970's avatar
        cs1970
        Explorer | Level 3

        I've gotten this today:

        The dropbox application folder has a "Dropbox.exe" file but no "dropbox.exeexe" file so I dont know if that is a Windows Defender issue incorrectly appending 'exe for some reason or if perhaps this is the name of a temporarily installed program that carries out autoupdates considering that there re two subfolders named "152.4.4880" and "PackageAssets" present which have modified date/times that coincide with the appearance of this dialog.

        If it is your update/install process, it really shouldnt be presenting users with a security alert about a file with such an unconventional name.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    Hey Pinkysnickers, sorry to hear about this.

    Could you try installing the latest, stable version of our desktop app from this page?

    If you still get the same error, please send us a screenshot so that we can have a visual too. 

    Thanks!

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