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Forum Discussion
How can I have my Dropbox folder on an external drive with macOS on File Provider?
What is the deal with External drive support for Dropbox for macOS on File Provider, as described in this article?
https://help.dropbox.com/installs/mac-external-drive-support
I am on the...
Hannah
Dropbox Staff
Dropbox StaffHey ctyrider, thanks for joining our Community.
Where is your Dropbox folder currently located?
If it's already (and has always been) on your external drive, you won't be able to update to the File Provider version of Dropbox and subsequently, you won't be able to utilize the File Provider version of the external drive support.
Let me know more about your current setup and we'll go from there.
Hannah,
My Dropbox folder is in its default location on internal drive:
/Users/myusername/Library/CloudStorage/Dropbox
I am following the exact steps described in your article to move to External drive:
To move the Dropbox folder:
Click the Dropbox icon in the menu bar.
Click your profile picture or initials.
Click Preferences.
Click Account.
Click Sign out.
Click Sign in with Dropbox.
Click Next.
Click Advanced settings when you see, “You're almost finished.”
Under Dropbox folder location, select a folder location.
You can choose to store the Dropbox folder on your external drive from this screen.
Click Done.
Upon completion - the client says I am no longer in "File Provider" mode, and I am ineligible to covert to it. What I am missing?
- Megan
Hey ctyrider, thanks for your patience here!
Would you mind checking how many files you're syncing to your Dropbox folder? You should be able to check that by seeing your folder's properties.
Megan wrote:Hey ctyrider, thanks for your patience here!
Would you mind checking how many files you're syncing to your Dropbox folder? You should be able to check that by seeing your folder's properties.
There is only a handful of folders/files - less than 20. I am using my test Dropbox account to see how migration to external drive would work, before I do anything with my main production account.
It does not work for me, as described in your "External drive support for Dropbox for macOS on File Provider" article.
- Megan
Gotcha, thanks for clarifying ctyrider!
Can you also check the app's preferences, and send me a screenshot of your Sync tab and the message you see there?
