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Forum Discussion
How can I have my Dropbox folder on an external drive with macOS on File Provider?
What is the deal with External drive support for Dropbox for macOS on File Provider, as described in this article?
https://help.dropbox.com/installs/mac-external-drive-support
I am on the...
Rich
Super User II
Super User II
ctyrider wrote:
I am on the ... latest Dropbox client v210.4.4854. The article vaguely mentions this being in "Beta".
Seeing as this is a Beta feature, I wonder if you need to be running the Beta client. You're running a stable release (middle digit of the version is a 4). Try installing the latest Beta from the Clients Builds section. The middle number in the version should be a 3 for the beta versions.
Rich wrote:
ctyrider wrote:I am on the ... latest Dropbox client v210.4.4854. The article vaguely mentions this being in "Beta".
Seeing as this is a Beta feature, I wonder if you need to be running the Beta client. You're running a stable release (middle digit of the version is a 4). Try installing the latest Beta from the Clients Builds section. The middle number in the version should be a 3 for the beta versions.
I tried it with the latest beta build 211.3.5981 - no change whatsoever. I wonder if this is something Dropbox has to enable on my account server-side.
Does anyone actually have this working as described in the article?
- Rich
ctyrider wrote:
I wonder if this is something Dropbox has to enable on my account server-side.The article does say "eligible customers."
Rich wrote:
ctyrider wrote:
I wonder if this is something Dropbox has to enable on my account server-side.The article does say "eligible customers."
It does, but right below, under "Eligibility" it says:
In order to be eligible to store the Dropbox folder on an external drive with Dropbox for macOS on File Provider, you must:
Be on macOS 15
Have under 500,000 files in the Dropbox folder on your deviceSupport is only for external drives that are both:
Formatted as Apple File System (APFS)
EncryptedMy setup is already compliant with all of these.
So Hannah or Megan - can Dropbox explain what's really going on with this feature? If it's unsupported - "External drive support for Dropbox for macOS on File Provider" article should be removed or updated, so customers like myself stop wasting our time.
- Walter
Dropbox Staff
Walter wrote:Hey ctyrider- could you try the offline installer of the latest stable version of the app from this page directly and let us know how it goes?
I am already on the latest stable version, and I've tried the latest Beta build as well, none of this works.
Is there anyone here with some actual knowledge on how this feature is supposed to work, and why it doesn't work?
