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Forum Discussion

frk000001's avatar
frk000001
New member | Level 1
3 days ago

I can't log in to my device, because I have 4 devices connected but one is duplicated.

Hi I've an issue for few days now and cannot find a solution so far I'm using dropbox basic for 3 devices, between my windows pc and my 2 phones (android and ios) since few days (last release?)...
null
Account Access
desktop
Security
frk000001's avatar
frk000001
New member | Level 1
3 days ago

Hi Mark 

Thank you for taking my issue

No I've changed nothing on my computer, it's a normal win 11 without virtual machine 

Regard

 

 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 days ago

Hey frk000001!

Have you tried removing the "duplicate" device via your Security tab? If yes, does this resolve the issue or do you encounter any errors? 

  • frk000001's avatar
    frk000001
    New member | Level 1
    18 hours ago

    Hi

    Yes I did delete the duplicate many times

    I've try the old fashion solution: remove db and install it again, so far so good...

    Thanks anyway for the support 

     

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