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Forum Discussion
I have two Dropbox folders on my Windows machine
I somehow have Dropbox in two locations
C\Users\Doug\Dropbox (190GB - 302456 files - 22,746 folders) AND
D\Dropbox (2.73GB - 290 files - 18 folders)
When I went to the dropbox icon in the task bar\clicked my avatar\Preferences\Sync Tab\Move but when I did it showed the location as the D\Dropbox location.
What I want to do is move the C\Users\Doug\Dropbox to the D Drive but do not know to do so as it is not an option under the Sync tab - Move. Would appreciate any help getting Dropbox moved from my C drive to the D drive. I am using Windows 10. Thanks!
I am sure the account has only had one email associated with it. But one thing I did have at one point was the paid plan, which I don't at this point. I also checked the online folder versus the one on the D drive and they matched.
Also, when I first reported this issue my C drive folder showed 190GB but after double checking I had clicked on the blank space beside my name as opposed to the actual Dropbox folder so that number was not accurate. When I checked the actual files there were only a handful which I opened and successfully saved elsewhere.
At this point I would consider the case closed. I'll just delete the folder from the C drive as nothing is apparently syncing to it anyway. Thanks for your help!
The D drive is the one that shows the sync icon. So, can I just cut and paste the folders from the C drive to the D drive, then delete the Dropbox folder on the C drive?
- Jay
Dropbox Staff
Before we do that, are you certain that these are from the same Dropbox account, or did you have another Dropbox account under a different email address which could've been syncing to the old Dropbox folder?
Do you see any events or deleted files on the site, in order to restore the files if they were deleted?
- Jay
Hi douggoss, thanks for bringing this to our attention.
If you're already seeing the D drive in the Dropbox desktop application, then this means that this is the 'live' folder already syncing to the site, and the other folder you're seeing is an old or unused folder.
If you look in Explorer, which folder has the sync icons next to the files?
This will help me to assist further!
