You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Cyndi Lombardo
2 years agoNew member | Level 2
I linked my Mac on a different account, that is empty. What do I do?
I have a NEW MAC and uploaded the Dropbox app to the desktop using a business email instead of my personal one which I have always used, has expanded memory and ALL my files. Now every time I open D...
Walter
Dropbox Staff
Hey Anne McIntosh, thanks for joining the discussion here.
Is there a Dropbox account already associated with the new email address?
If not, you can just change the email address of your account through your account's settings online.
Otherwise, you could put all the content of one account inside a folder and share that folder with the new account as desired.
I hope this helps and please keep us posted on your progress, Anne.
lombardc
2 years agoNew member | Level 2
Hi Anne; yes there is a Dropbox account associated with the new email. As I was setting up the new MAC and downloaded dropbox onto the desktop it must have picked up the business email and I gave it a password. . . don't ask me how. Anyway, the big thing is that I save all my docs to drop box. It's aggravating because if I upload the app to the MAC, no matter how many times I have tried it goes right to the other account that has nothing in it. So every time I save a doc now I have to open my original Dropbox account to add any doc. It is not seamless, very aggravating, and really an inconvenience. Maybe I have to consider another source of saving my docs.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!