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Forum Discussion
If I can, how do I fix the Access is denied error message?
Over the weekend I installed the May 2019 update to Windows 10. For the most part, it's been fine. The only issue I'm having is with Dropbox. Every time I log into Windows on my home desktop, I get a...
Hey there Rod-F - sorry to hear you're having issues with our desktop app.
At first, could you let me know if you've restarted your computer since you first got this error?
If you did and the error persists, please make sure that's there no antivirus that could be causing this (you can disable them temporarily).
If everything else fails, you can go ahead and re-install our software.
Let me know the results!
Hello~:grinning:
1. Check Event Log for any Errors:
- Tap Win key + R to open the Run window. Now, type “eventvwr” and tap Enter.
- Hit Windows Logs as well as System.
- Find the errors if any! There will be a red exclamation mark at the end if there are any errors.
- Simply check the information in details.
Then start Command Prompt as Administrator:
- Tap the Start button, go to All Programs, and tap Accessories.
- Simply Right-click on Command prompt, and again tap on Run as administrator.
- When the User Account Control box comes up, confirm it, and tap Continue.
2. Or you can Get Rid of Write Protection on Hard Drive:
- Go to Start and tap on the “Run” option.
- Type “regedit” into the command box.
- Now, go to this path: “ HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\StorageDevicePolicies”
- After that, double click on the “WriteProtect” key and get the value changed to zero.
If this error causes data loss issues, you'd better retrieve the data first. You can try Bitwar Data Recovery if needed.
Good luck.:grin:
