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Forum Discussion
cloudres
3 months agoExperienced | Level 12
Mac OS Sequoia is arriving. Is DropBox ready?
Hi everyone, who remembers the chaos that happened last year with the Mac OS Sonoma update and all the issues we had with DropBox? There was a particular version that caused syncing to go haywire. I remember it all too well, as it took us almost a month to figure out how to fix the problem.
What will happen with Mac OS Sequoia? I admit, I'm quite anxious and would appreciate some reassurance from the DropBox team.
Thanks.
- imylesNew member | Level 2
after upgrading to Sequoia, now everytime I try to save a word document, rather than save to dropbox it appears to make a new folder called NSIRD_Word_SXJuly and saves the file with a weird name like .~WRD2965.
Google drive works so I'm hoping Dropbox can get this fixed soon?
- HAK3Helpful | Level 5
I was able to fix finder Dropbox sync status icons under Sequoia without reinstalling by doing the following. I don't know which were necessary, I think #4 might be enough.
- Settings->Login Items & Extensions->Actions, turn off everything
- Settings->Login Items & Extensions->Endpoint Security Extensions->Turn off NordVPN
- Settings->Login Items & Extensions->Quicklook, turn off everything
- Settings->Login Items & Extensions->Finder, turn off everything (assuming Dropbox does not appear there)
- Settings->Privacy & Security->Full Disk Access->Turn on Dropbox
- Reboot
- MarkBarLevHelpful | Level 6
It's disconcerting that after the question was asked 2+ hours ago, there hasn't been a response beyond, "I will ask internally".
- MarkSuper User II
MarkBarLev wrote:
It's disconcerting that after the question was asked 2+ hours ago, there hasn't been a response beyond, "I will ask internally".
I'd not read too much in to this.
Dropbox is a global company with colleagues based all around the world. It is very possible that the people DBX_Pedro are outside of his timezone, or, as they have flexible working not yet in work/on shift.
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