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LisbonMile's avatar
LisbonMile
Helpful | Level 5
8 years ago

No Internet Connection on macOS Sierra

I've used Dropbox successfully on my MacBook Pro until recently, when I had problems and re-intalled the app. I've tried several times to reinstall it, but every time I get the message "No Internet C...
Desktop
Setting up the apps
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  • LisbonMile's avatar
    LisbonMile
    8 years ago

    Actually, DropBox was installed, but grayed out in the top taskbar. It was just stuck on 'connecting...', and I was able to open Settings > Preferences > Network, and change the Proxy Setting from 'Auto-detect' to 'No proxy'. Not sure how it had got set to Auto-detect, but changing it solved the problem and it's now working fine, thank you. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
To help others I dont suppose you'd mind telling us how you fixed it would you?
LisbonMile's avatar
LisbonMile
Helpful | Level 5
8 years ago

Actually, DropBox was installed, but grayed out in the top taskbar. It was just stuck on 'connecting...', and I was able to open Settings > Preferences > Network, and change the Proxy Setting from 'Auto-detect' to 'No proxy'. Not sure how it had got set to Auto-detect, but changing it solved the problem and it's now working fine, thank you. 

  • bettermax's avatar
    bettermax
    New member | Level 2
    8 years ago
    I tried your method and changed the proxy preference to no proxy. But it still doesn't work. Did you set it in dropbox preference or mac network preference? Cheers.
    • LisbonMile's avatar
      LisbonMile
      Helpful | Level 5
      8 years ago

      Hi , I really can't remember, and right now I'm in Far North Queensland, which is pretty remote, and just getting a bit of Wifi on my iPad is an achievement! 

       

      What at I did do was delete and completely reinstall the Dropbox app, but where I did the proxy thing I cannot recall. Maybe need a bit of trial and error? When I get back to civilisation and Mac territory, I'll try and find out and let you know.

       

      Good luck!

      • AntoineH's avatar
        AntoineH
        New member | Level 2
        8 years ago

        Drove me nuts as well. Recently ungraded from Mac Air to MacBookPro with MacOS Sierra.

        Soliution is to dissable the auto proxy setting in Dropbox preferences.

        Refer marked-up screen shots attached.

         

         

        [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to Ask help from the Community here.]

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