You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

matthewp's avatar
matthewp
Helpful | Level 6
2 years ago

Online-only and available offline file options do not appear

Hello I'm getting different online offline file options from other colleagues on a shared company account. I get the option to make a file offline, but then I'm unable to get an option to return fil...
Desktop
Dropbox Pro
Mac
Sync
  • matthewp's avatar
    matthewp
    2 years ago

    Thank you - I reinstalled and now have the options of online/offline for each file.
    I think I didn't click on the option for dropbox accessibility on the previous installation 🙂👍

Calvin2DBX's avatar
Calvin2DBX
Icon for Dropbox Staff rankDropbox Staff

Hi matthewp,

 

No, not at all, re-running the installer won't affect any files already on Dropbox or in your Dropbox folder.

 

Let me know what you find after with the options shown in the right click menu. Screenshots are always welcome!

matthewp's avatar
matthewp
Helpful | Level 6
2 years ago

Thank you - I reinstalled and now have the options of online/offline for each file.
I think I didn't click on the option for dropbox accessibility on the previous installation 🙂👍

  • Calvin2DBX's avatar
    Calvin2DBX
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi matthewp,

     

    Awesome! Glad to see that helped!

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