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Forum Discussion

johnhalldesign's avatar
johnhalldesign
Collaborator | Level 8
6 months ago

What is the best way to upgrade to Mac Sonoma and Dropbox File Provider?

So been avoiding making any changes for over a year now since things have been working relatively well with the Old Dropbox on two Macs running OS Ventura 13.5, even with the issues around online-onl...
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johnhalldesign's avatar
johnhalldesign
Collaborator | Level 8
Jay wrote:

Hi johnhalldesign, thanks for messaging the Community!

 

Just for clarification, are you getting the option to upgrade to File Provider on the current OS via the Dropbox desktop application?

 

This will help me to assist further!

Yes, I have the note  that says "Dropbox for macOS on File Provider is Now Ready" 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
6 months ago

The best option then would be to first set up File Provider on your current OS, and then upgrade your OS, that way the changes aren't going to happen at the same time. after the upgrade

  • johnhalldesign's avatar
    johnhalldesign
    Collaborator | Level 8
    6 months ago
    Jay wrote:

    The best option then would be to first set up File Provider on your current OS, and then upgrade your OS, that way the changes aren't going to happen at the same time. after the upgrade

    Thanks, so if I just click "get started" under that notice will it walk me through it automatically?  Any specific issues I should watch out for, and will it need to resync my entire Dropbox on both computers?  I try to keep the majority of files live on both computers rather than "online only", cause I'm kind of old school, and I have enough disk space.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      That's correct, clicking that option will begin the migration. When switching to File Provider, make sure to mark the entire Dropbox folder as available offline, since files will return to being online-only if your Mac runs out of space.

       

      A resyncing of files, or at least re-indexing, is expected, but shouldn't take too long.

      • johnhalldesign's avatar
        johnhalldesign
        Collaborator | Level 8
        6 months ago
        When switching to File Provider, make sure to mark the entire Dropbox folder as available offline, since files will return to being online-only if your Mac runs out of space.

        Thanks, one clarification on the above.  Not sure I want to force EVERYTHING to be available offline, cause i may not have enough space for that.  But I'd like things to stay as they are, so if they are local now, I'd like them to stay that way, but of they are currently online-only they can stay that way.  Will that happen if I don't select the option to make the whole Dropbox available offline?

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