You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Won't stop indexing on Mac
I installed the mac dropbox update and the application began indexing my files. It has now been stuck for the last few days. I can only access some files. Many are now only available through dropbox....
Hi Everyone,
Thanks for your patience while we investigated. We have confirmed that the problem with resyncing has been resolved with macOS Sonoma 14.1. Users should not experience a resync when upgrading to 14.1.
Upgrading to 14.1 will prevent resyncing, but it will not resolve this issue for users who have already become 'stuck' on the resync upon upgrading to 14.0. We can help, but we're asking that users contact support for individual assistance.
Regards,
Ben
Same problem. After the Sonoma Update, Dropbox didn't sync data and after deinstalling the APP, its imposible to reinstall. Lucky to put o date didn't do the update on the MAC Book!
Has anyone happened to try updating to MacOS Sonoma 14.1? The update was released yesterday.
Hi cloudres, I updated to macOS 14.1 yesterday and indeed... it's not fixed. So my prediction was wrong here!
matthi: you're right, I am puzzled by why Dropbox is not reaching all its Mac customers, telling them not to upgrade (as they did previously on a certain 12.X update) or do so at their own risk. The communication level is quite poor this time. A simple pop-up on Macs would have done the job.
CHRISTIAN ARCOS: no, I am not a Dropbox employee. I am a user like we all are here, experiencing the same issue as you do. It's not because I emitted the hypothesis that the issue may be due to Apple that I am defending Dropbox in this case.
Programming is complicated. Betas don't allow to fix all the issues. What is particularly disappointing is Dropbox's lack of communication.
I fixed it with a patch called OneDrive. Problem solved. At least I don’t have to listen to the garbage the official Dropbox support is spewing anymore. Toodaloo.
