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Explorer | Level 3

4 years ago

change monthly payment to yearly

I used Dropbox Professional from 2019. The last is yearly payment (2019-2021) totals $199 per year, but this year 2022 the invoice was separated into monthly (January 2022, I have paid $19.99). ...

Explorer | Level 3

2 years ago

Nope. My screenshot shows everything. Not an AdBlocker. Both PC Chrome and Firefox. Next payment not due for another week.

Hannah

Dropbox Staff

2 years ago

Thanks for that, John.

In this case, can you try reaching out to our support team directly, so they can assist you further?

Once you do that, please send along your ticket number here as well.

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I used Dropbox Professional from 2019. The last is yearly payment (2019-2021) totals $199 per year, but this year 2022 the invoice was separated into monthly (January 2022, I have paid $19.99).

Question:

How can I change the payment cycle to yearly? (I tried to change by going to Seting tap Billing and I tried to change Billing period but Change was the gray color. I can't click to change it)

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Thanks for that, John.

In this case, can you try reaching out to our support team directly, so they can assist you further?

Once you do that, please send along your ticket number here as well.

","body@stringLength":"329","rawBody":"

Thanks for that, John.

In this case, can you try reaching out to our support team directly, so they can assist you further?

Once you do that, please send along your ticket number here as well.

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Nope. My screenshot shows everything. Not an AdBlocker. Both PC Chrome and Firefox. Next payment not due for another week.

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Nope. My screenshot shows everything. Not an AdBlocker. Both PC Chrome and Firefox. Next payment not due for another week.

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