We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Scared to Disband and confused by instructions
Hello, I need to cancel Dropbox Business. Employees still need Dropbox Basic accounts and need to have access to their personal files as well as shared documents that colleagues from other organizations shared with them. The instructions make it sound simple, and everyone keep access to all their personal and shared files, but loses collaboration and sharing functionality. The statement in red below seems to indicate that everyone on the Team will still be able to see documents and folders that were in the Team Folder. Now they will be in a new shared folder owned by the Admin, but everyone can still see and download if needed. However, there are multiple threads about teams that disbanded and now they can't access any file. Please advise on how to downgrade without it becoming a fiasco.
Thank you
When you disband your team:
- All team members and admins get a Dropbox Basic account which contains their personal folder.
- The content that was in the team space is placed into shared folders, owned by the team admin who triggered the team disband. All users who previously had access to this content, including admins, team members, and external collaborators, continue to have access to the shared folders.
- Walter
Dropbox Staff
Hey gelkins4 - sorry to hear about the confusion this has caused.
Can you please let me know some additional information about what exactly is troubling you?
If you'd like account specific assistance with this, you can also reach out to our support team directly.
Keep us posted anyhow!
