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Forum Discussion
What happens to my files when I cancel my subscription?
Hi, what will happen to my Files if I cancel my subscription? I have dropbox plus and the number of GB I keep there is more than the limit of the non-paying versions. There are also many important f...
Nothing happens to your files when your subscription expires. At most, if you're over your storage quota when your subscription expires you simply won't be able to sync your files, but they'll remain accessible through the Dropbox website. Your files are not deleted or removed from the account.
If you're no longer seeing your files, something else is the cause.
Rich
Super User II
Super User IINothing happens to your files when your subscription expires. At most, if you're over your storage quota when your subscription expires you simply won't be able to sync your files, but they'll remain accessible through the Dropbox website. Your files are not deleted or removed from the account.
If you're no longer seeing your files, something else is the cause.
As a Dropbox user that's not the administrator with my company how can I continue to access the files when the company is going out of business? My business email address associated with the account will inevitably disappear as well. I'm not very tech savvy but I do know it's too much information to save to my computer.
- Megan
Dropbox Staff
Hey there, alley5, thanks for posting here!
It all depends to the "fate" of the account after them going out of Business.
What I mean is, they might decide to keep the account, or delete it, or downgrade it.
In any case, I'd suggest what you already mentioned, which would be to download content locally, or to an external drive.
Also, depending on the Team's sharing settings, you can create a new, personal account and share content there, directly from the Team.
If you have any questions, let me know!
