We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
kdaniels
5 years agoNew member | Level 2
Where are the Dropbox servers where our data is stored?
We are have a compliance matter and our client urgently needs know if the data in our Dropbox account is stored in the USA, Germany, Vietnam, Australia, Japan? Once a file has been deleted, can we co...
- 5 years ago
Hi kdaniels; welcome to our Community!
Quoting from the relevant Help Center article, our storage servers are located in data centers across the United States. Additionally, storage servers are available in Germany, Australia, and Japan for some Dropbox Business users.
You can contact our sales teams for more information.
When it comes to deleted files, we use a secure deletion process to delete data from our servers. Additionally, when a Dropbox storage disk has reached the end of its useful life or is damaged, we follow a decommissioning process that is designed to physically destroy the disk to the point data cannot be recovered. Our third-party service providers also follow secure protection processes for media they control.
I hope this helps clarify matters to you and I'm always a post away for any follow up questions you may have.
Epett77
New member | Level 2
Does my location determine what server my files are stored on. Example, if I live in Virginia are they stored in the data center in Virginia or do they go someplace else?
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!