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Forum Discussion
Can I restore an account that was deleted due to inactivity?
I upgraded my account (I wanted to use the free trial) and then forgot to cancel it and my team went into lockdown, then I didn't log in for a long time and my account was deleted, is it possible to restore the data?
- Mark
Super User II
I didn't log in for a long time and my account was deleted, is it possible to restore the data?
Usually no, as the email says when you are warned about it the data is removed once the deadline passes.
- Nancy
Dropbox Staff
Thanks for posting this on our Community, raytone.
How long has it been since your Dropbox account has been deleted due to inactivity?
Did you receive any emails stating that it’d be closed if you didn’t sign up after some time?
Finally, if you’ve logged any tickets about this with our support team, please make sure to send me your ticket number(s) here.
Keep me in the loop.
