You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

alfa5911's avatar
alfa5911
New member | Level 2
5 months ago

I can't access my email address and, as a result, my Dropbox account.

你好,我的註冊信箱系統公司已經沒有營運了,但是我沒更改新的email ,導致我無法登入,我每個月都有繳費喔!
麻煩請你們協助我該如何做?
非常謝謝!

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    alfa5911 。系統會要求您提供一次性代碼,該代碼會發送到您的 Dropbox 電子郵件地址,對嗎?

     

    您是否檢查過任何仍連接到該帳戶的裝置?如果是,您可以在通知部分找到代碼並輸入您的 Dropbox 帳戶。

    ----------------------

    Hey alfa5911. You’re being asked for a one-time code that’s sent to your Dropbox email address, correct? 

     

    Have you checked for any devices that are still connected to this account? If yes, you may be able to find the code in their notifications section and enter your Dropbox account.