You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
dictroi
7 months agoExplorer | Level 3
I have I just set up an account but I put the wrong email, so I can't verify the account.
I got a new laptop and set up a dropbox account. Unfortunately, I misspelled 1 letter on the email and now i cant get access to verify with the 6-digit code. How can i correct my email?
dictroi
Explorer | Level 3
Ok and I suppose I wont be able to use the HP promo that came with it?
Rich
7 months agoSuper User II
dictroi wrote:
Ok and I suppose I wont be able to use the HP promo that came with it?
If you already redeemed it, no, you wouldn't be able to use it again.
Where was the typo in your domain name? Was it in your name before the @ or in the domain after it? And is the email on a custom domain that you control, or something more like Gmail, Yahoo, an ISP, etc.?
- dictroi7 months agoExplorer | Level 3
I put a o instead of a 0 in the name before the @
- Rich7 months agoSuper User II
dictroi wrote:
I put a o instead of a 0 in the name before the @
If the email domain is one where you can create another account, like a Gmail or Yahoo, I'd try creating a new email address with the same typo you used on Dropbox. If you're able to, then you'll be able to receive the security code, sign in and change your email address on the account.
If you're not able to create another email address with the same typo, then the account (and HP bonus) are lost.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!