You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

tradinglounge's avatar
tradinglounge
New member | Level 2
9 months ago

I only see the option to sign up on the website, not to sign in

I can login via dropbox on my computer, but can't login via web browser. The login keeps telling me to Sign Up. I don't want to reset password, can't login to get support. why is it so difficult to log in using our email and password?

 

If support can email me at [removed per Community Guidelines] that would be great

Account Access
Security
Web
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hi tradinglounge, I’m sorry to hear about this. 

     

    Along with the option to sign up, there should always be an option to sign in instead via www.dropbox.com. 

     

    If you’re still unable to see it, feel free to send me a screenshot here, while hiding your email address.

     

    Keep me updated.

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