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Elvia2's avatar
Elvia2
New member | Level 2
7 months ago

I'm getting an error when I try to sign-in.

This is a very expensive subscription to be having error at sign in. Who is managing this website? There are not even clear specification on my profile of the price I'm paying and a way to modify that is understandable.

Account Access
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  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hey there, Elvia2, let's jump right into this! 

     

    Would you mind clarifying the error you get when trying to sign into your account? 

     

    If I understand this correctly, it sounds like your end goal here is to manage your billing, is that right? 

     

    Let me know more, and I'll be happy to help you out! 

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